Bought chill deal and paid via bkash

Payment Tk 329.00 to Grameenphone Ltd-Skitto Direct Charge-RM54784 is successful. Balance Tk *****. TrxID BFF5BT4C81 at 15/06/2024 22:20

got this after purchasing through app but I can’t see the data has been added in my Skitto account but balance has been deducted from my BKASH. What will be the solution