Dear Skitto Support, I am a user of Skitto SIM. I made two successful payments via Nagad to 'Software Shop Ltd', but unfortunately, the balance and 60GB + 600 Minutes pack were not added to my account. Moreover, my previous 14.2 GB internet pack has also disappeared without notice. Here are the payment details: 1. Payment 1:- Amount: Tk 20 (Add money)- TxnID: 746GDDBL- Date & Time: 21/07/2025, 7:48 PM 2. Payment 2:- Amount: Tk 574 (60GB + 600 Minutes)- TxnID: 746HJIYN- Date & Time: 21/07/2025, 11:59 PM My Skitto Number: 01303393676 I kindly request you to:- Immediately check and resolve this issue.- Add the 60GB + 600 Minutes pack that I paid for.- Restore my previous 14.2GB internet balance. 30 days pack last time 11.59PM- Or refund the full amount if the pack cannot be added. Please treat this as urgent. Thanks & regards, MD. Rifat Hossain Phone: 01303393676
Member
আমি আমার নগদ থেকে রিচার্জ করছি। মিনিট এবং এমবি, একটাও আসেনি এখন আমি কি করবো?
Member
Member
Dear Skitto Support,
I am a user of Skitto SIM. I made two successful payments via Nagad to 'Software Shop Ltd', but unfortunately, the balance and 60GB + 600 Minutes pack were not added to my account. Moreover, my previous 14.2 GB internet pack has also disappeared without notice.
Here are the payment details:
1. Payment 1:- Amount: Tk 20 (Add money)- TxnID: 746GDDBL- Date & Time: 21/07/2025, 7:48 PM
2. Payment 2:- Amount: Tk 574 (60GB + 600 Minutes)- TxnID: 746HJIYN- Date & Time: 21/07/2025, 11:59 PM
My Skitto Number: 01303393676
I kindly request you to:- Immediately check and resolve this issue.- Add the 60GB + 600 Minutes pack that I paid for.- Restore my previous 14.2GB internet balance. 30 days pack last time 11.59PM- Or refund the full amount if the pack cannot be added.
Please treat this as urgent.
Thanks & regards, MD. Rifat Hossain Phone: 01303393676
Member
নগদ থেকে পেমেন্ট করেছি টাকা কেটে নেওয়ার পর এখনো এমবি দেয়া হয়নি?? এখন আমি কি করবো আমার কি করা উচিত??