I am a user of Skitto SIM. I made two successful payments via Nagad to 'Software Shop Ltd', but unfortunately, the balance and 60GB + 600 Minutes pack were not added to my account. Moreover, my previous 14.2 GB internet pack has also disappeared without notice.
Here are the payment details:
1. Payment 1:
- Amount: Tk 20 (Add money)
- TxnID: 746GDDBL
- Date & Time: 21/07/2025, 7:48 PM
2. Payment 2:
- Amount: Tk 574 (60GB + 600 Minutes)
- TxnID: 746HJIYN
- Date & Time: 21/07/2025, 11:59 PM
My Skitto Number: 01303393676
I kindly request you to:
- Immediately check and resolve this issue.
- Add the 60GB + 600 Minutes pack that I paid for.
- Restore my previous 14.2GB internet balance. 30 days pack last time 11.59PM
- Or refund the full amount if the pack cannot be added.
Member
আমি আমার নগদ থেকে রিচার্জ করছি। মিনিট এবং এমবি, একটাও আসেনি এখন আমি কি করবো?
Member
Member
Dear Skitto Support,
Member
নগদ থেকে পেমেন্ট করেছি টাকা কেটে নেওয়ার পর এখনো এমবি দেয়া হয়নি?? এখন আমি কি করবো আমার কি করা উচিত??