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What is Wi-Fi Calling?

Wi-Fi Calling is also called VoWiFi- meaning “Voice over Wi-Fi”

You do not need an extra app. Calls are made directly from your phone’s normal Phone/Dialer app.

Wi-Fi Calling on skitto lets you make and receive regular voice phone calls and SMS using a Wi-Fi connection where your mobile signal is weak or unavailable.

When is Wi-Fi Calling useful?

Wi-Fi Calling can help when you are:

  • In a basement
  • Inside a high-rise building
  • In other indoor areas where cellular coverage is low or unavailable

So, basically, In a place where mobile signal is weak, but you have wifi availability.

Does the other person need Wi-Fi Calling?

No. The person you call does not need VoWiFi or VoLTE.

Does my phone need VoLTE?

Yes. VoLTE and Wi-Fi Calling must both be turned ON from your mobile phone settings.

What if my Wi-Fi disconnects during a call?

The call can switch to the cellular network automatically without dropping, subject to cellular network availability.

Can dual-SIM phones use it?

Yes, when enabled in the phone settings for skitto SIM

Can I use Wi-Fi Calling with two SIMs?

Yes. Wi-Fi Calling can be used on both SIMs when the feature is enabled in the phone’s settings.

 

Can I use Wi-Fi Calling with a VPN or Airplane Mode?

No.

Can I make international calls?

Yes, according to the applicable standard ISD tariff.

Is Wi-Fi Calling available during international roaming?

No.

How do I know it is active?

Look for the Wi-Fi Calling icon on the phone’s status bar during a call.

What happens when I move between Wi-Fi and mobile network?

If the Wi-Fi connection is lost during a call, the call can automatically switch to the cellular network without dropping (subject to cellular network availability)

Why is Wi-Fi Calling not working?

Check that your phone software is updated, VoLTE and Wi-Fi Calling are ON, your Wi-Fi is supported and stable, and your SIM has been provisioned. Also make sure VPN and Airplane Mode are OFF.

Does mobile signal strength matter?

No. Wi-Fi quality and stability are more important for Wi-Fi Calling.

Which phones support Wi-Fi Calling?

Only supported/certified handset models can use the service. Check the supported device list.

Which Wi-Fi networks support Wi-Fi Calling?

Only listed/supported ISP networks can be used.

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