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My reload has failed, why?

Ooppss! Reload failure can happen if you were:

  • Trying to reload any amount under Tk. 10
  • Trying to reload any amount over Tk. 1000
  • Trying to reload when your account balance is already Tk. 5000
  • Trying to reload to a skitto number that’s deactivated
  • Trying to reload from MyGP app
  • Trying to reload from Grameenphone's website 
  • Trying to reload from Grameenphone's Facebook page
  • Trying to reload through flexiload
  • Trying to reload through easy.com.bd

 

If none of the above apply for you, please contact our customer care agents directly (go to help menu and then click customer care through mobile app).